Home ::  FAQ


You are welcome to our website and pick up your favorite items.


1. What about the delivery time and method? Why is freeshipping ?


Delivery time: It would take 7-9 business days to arrive at your door. Besides, we will process your orders within 2days, and ship them out. Method: International shipping is handled by international ems (Express Mail Service) http://www.ems.com.cn/english-main.jsp. Free shipping: We have established good relationship and cooperation with EMS for many years .That is why you can enjoy free shipping and great discount.


2. How do I place an online order?


1.Choose the products you would like to purchase, add the items to your cart.


2.Click the Checkout button.


3.Confirm your delivery information, make sure your billing adress matches the shipping adress. Then you can continue to checkout.


4.You can confirm your payment information and choose your payment method. Enter your redemption code if you have any.


5.Review the order information before submitting. You need to fill in your credit card information and make sure that the information is authentic and matching.


6.Then u will receive a confomation email about the order.


3. What are the rules for international payment ?


All international orders must be prepaid. When we receive your payment, we will arrange your order in 6 hours shipping your package out within 2 days.


4. Return policy


If you don't want the product when u recieve them,you can return them back,but you need pay 25$ for the shipping fee,and the return-shipping fee is at your own expense.when we recieve the shoes,we will refund the shoes rest money to you.


5. When can I get my order?


Orders are processed daily. Your order will be delivered within 2 business days. Aftewr 7-9 business days, you can get your order.

6. How does the Quick Search work?


You type in the exact name of products, or the item model, and all those options have been selected will appear.